The Head Office of Spark Business Technology Limited is located at – 134 Butterfield St, Herston 4006, Australia. These terms and conditions apply to work done from any office of Spark Business Technology Limited or of companies within the Spark Business Technology group of companies.

The primary area of business for Spark Business Technology is (but not limited to) providing design and development resources for Website Publishing, designing, development and software application development, mobile application development, IT Support services, Hosting services, Quality Analysis (QA) and Digital Media. Spark Business Technology also specialises in providing highly focused E -marketing solutions such as Digital Marketing (SEO) Search Engine Optimisation, Pay Per Click (PPC), e-communication strategy, Data Analysis, Reporting and research.

• Spark Business Technology undertake projects on a time and materials basis.

• All fees are estimated and exclusive of GST or any other taxes as may be applicable,

• Estimates are valid for 30 days from the date of issue.

• Payment terms are based on prior weekly or monthly bookings which are allocations of the developer resources.

• The client is allocated dedicated resource(s) along with the necessary functional support staff such as a Team Leader or Project Manager if requested (based on the service commissioned).

• The resource(s) would be operating out of the Indian office, unless the resource is operating onsite or from our USA / South Africa / UK / UAE offices. The Indian office operates Monday – Friday, 10 AM to 6:00 PM (India’s time zone is GMT + 5:30 / BST +4.30). All the public holidays are notified in advance and communicated by the development team directly; the holidays are generally compensated by working extra hours in the evenings, at weekends or as per the agreed time schedule with the client.

Quality of Service

You deserve to have your work carried out to the highest possible standard and in an understanding and timely manner and we will always try and exceed your expectations. We value quality very highly and look to pass that on to our clients at every opportunity.

Our values are our commitment to you

• We will act with the utmost integrity, displaying integrity, professional dedication and courtesy at all times.

• All correspondence such as emails and phone calls will be dealt with promptly

• We will provide you with an alternative contact if the person you are looking for is unavailable. We will give clear and concise information regarding your enquiry and the associated estimate and also about the project if you decide to place a booking.

• We are also long standing members of the International Association of Outsourcing Providers.

• We guarantee high-quality and cost-effective services.

How You Can Help

You deserve to have your work carried out to the highest possible standard and in an understanding and timely manner and we will always try and exceed your expectations. We value quality very highly and look to pass that on to our clients at every opportunity.