Diversion FMS
Replacing a paper based facilities process with one software system the team can actually run day to day.
The Business Challenge
Prior to engagement, the client managed critical facilities operations across multiple commercial properties through disparate paper logs, disconnected spreadsheets, and manual email chains. This caused delays in work order turnaround, untracked maintenance tickets, and significant administrative overhead for facility managers.
Our Engineering Approach
Spark Business Technology engineered Diversion FMS as a unified, cloud-native facility management platform. We designed an intuitive dashboard for real-time asset tracking, automated preventative maintenance scheduling, and streamlined contractor dispatching with digital signature verification.
Measurable Impact
Within three months of rollout across 40+ facilities, administrative processing time dropped by 40%, ticket resolution speed improved by 65%, and maintenance compliance records achieved 100% digital auditability.
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